VPU Customer Service guidelines on how to upgrade your utility services.

Upgrading your electric panel requires coordinating with multiple entities, here is your guide to the process:

1. Request, receive, and submit an application package
   
   
   • Verify the location of the transformer and new panel or switchgear.
   • Submit PDF copies of the electrical and utility plans for new buildings to the utility service planner (Required for 400A and above).
   • Make corrections and resubmit, if requested.
   • Submit shop drawings for switchgear (and bus duct, if applicable).
     
     Customer Service
     (323) 583-8811, ext. 269, 297 or 202
     CustomerService@cityofvernon.org 
     
     Utility Service Planner, Ryan Hendrickson
     ryan.h@petrellieelectric.com
     (661) 607-5297
     
     

2. Request and receive detailed customer drawings from Petrelli Electric for UG construction

3. Request and receive VPU Electric Service Requirements (ESR)

4. Request and receive Easement Applicant Packet (if needed)

5. Pay the appropriate fee and pull Electrical and/or Encroachment permits
   
   Customer Service
   (323) 583-8811, ext. 269 or 297
   CustomerService@cityofvernon.org 

6. Pay invoice to Customer Service after VPU approval
   
   Customer Service
   (323) 583-8811, ext. 269 or 297
   CustomerService@cityofvernon.org 

7. Electrical Construction
   Call for electrical inspection and make correction(s) if needed.
   
   Customer Service
   (323) 583-8811, ext. 269 or 297
   CustomerService@cityofvernon.org

8. Utility Infrastructure and Switchgear Construction

   • Verify the location of the transformer and new panel or switchgear. Call for utility infrastructure inspection and make correction(s) if needed.
   • Create the Easement document and submit it for UG/Padmount service, or upon request.
     
     

   Electric Service Requests
   ElectricalService@cityofvernon.org 

9. Petrelli Electric Construction (if needed)

   • XFMR installation
   • Primary and secondary installation
   • Pole relocation and replacement
     
     Utility Service Planner, Ryan Hendrickson
     (661) 607-5397
     CustomerService@cityofvernon.org 
     
     
10. Install meter  
    
    

11. After the “On Order” is issued, the property will be energized