The Vernon Public Utilities (VPU) Department in the City of Vernon consists of a dedicated team committed to providing essential services that contribute to the overall well-being and functionality of our vibrant community. With a strong focus on reliability, sustainability, and innovation, VPU takes pride in delivering top-quality utility solutions to our residents, businesses, and visitors. As stewards of these critical resources, we strive to ensure efficiency, accessibility, and environmental responsibility in all our endeavors. Thank you for the opportunity to serve you and be an integral part of the City of Vernon's continued growth and success.

 

How Can We Help You Today?

 Additional Programs & Services

VPU’s Customer Service division provides timely and accurate billing, prompt processing of utility transactions, and delivers excellent customer service. The Customer Service division also manages the solar and net metering program, along with incentives for both electric and gas customers to meet the goals of Assembly Bill 32 (AB-32), which includes encouraging energy efficiency and greenhouse gas emissions reduction. The Customer Service division utilizes a "key accounts management" approach to address the unique needs of VPU customers. 

Please contact VPU Customer Service to receive prompt electrical, water, natural gas, and fiber services, along with following topics below:

• Solar & Net Metering Program
• Electric Service Upgrades 
• Electric Service Guidelines
• Utility Rate Schedules
• Rules for Electric Service
• Apply for Natural Gas, Water, Fiber and Fire Service
• Policy on Discontinuation of Residential Water Service
• Temporary Electric or Water Service (Coming Soon)