Message from the Chief of Police

The police officer of today works in an extremely complex society. A goal of the Vernon Police Department is to ensure that the public is served in a most efficient and effective manner by highly trained police officers.

To assist us in achieving this goal, you can help by letting us know if you have a complaint. Be assured that your complaint will be quickly, professionally, and objectively investigated in order to arrive at all the facts. Appropriate action will then be taken with the objective to improve our service to the community.

Un mensaje del Jefe de Policai

El policia de hoy trabaja en una sociedad compleja. Una de las metas del Departamento de Policia de Vernon, es la de asegurar que al publico se le sirva de manera eficiente & efectiva por un cuerpo de policia lo mas altamente entrenado posible.

Usted, como una persona particular, puede ayudarnos a lograr esta meta, haciendonos saber si tiene alguna queja. Quiero afirmar que se investigara rapidamente, profesionalmente y objectivamente, para asi poder descubrir los hechos. Accion apropiada sera tomada con el objetivo de mejorar el servicio a la comunidad.

Sincerely,

Robert Sousa, Police Chief

The Vernon Police Department takes pride in offering great customer service. We would appreciate if you could take a moment to give us your feedback, in order to help us identify ways to improve our service level and attain our goal of providing excellent customer service to our community and visitors. Thank you in advance for your time and feedback.

If you want to share your experience and provide us your feedback to help us recognize our department personnel for delivering exceptional service.

If you are concerned about the service you received from any department personnel and wish to file a Personnel Complaint, you can download the complaint instructions form both in English or Spanish. You can also complete the complaint form online and mail it to the address specified in the instruction pamphlet. Complete a personnel complaint form.

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